Shipping & Returns

World Wide Shipping

Orders will be processed the same day or occasionally the next working day from when the order is received. 

You will receive an email and receipt once they are dispatched.

All orders will be sent either Royal Mail International Air Mail or Royal Mail International Tracked and Signed depending on your order total amount.

Estimated delivery:
USA: 4-7 days, UK: 1-2 days, EU: 3 days, Rest of the world: 5-10 days


Shipping costs are flat rate but varies depending on the destination region, see the map below for pricing.

Orders above $150 ships with Tracking

Region
Costs
UK
FREE
Europe
$6.00
World Zone 1
$8.00
World Zone 2
$8.00

 


Return / Cancellation / Refund Policy

If you are unsatisfied you may return anything you purchase from Wizards Of Locks for exchange or refund within 30 days of purchase as long as they are in new condition. 
We will credit your credit/debit card or PayPal account within 1-2 days of the time we receive your return.

If you receive a defective product from us email support@wizardsoflocks.com
Please do not return defective products without authorization. 
In most cases a new product will be sent to you or we will swap your defective item for a new one.

Making a return is simple

Just return the item to the address on the packing slip and make a note on the packing slip explaining what you would like done (refund or exchange).
Books, Videos, CD-Rom's, and DVD's are not returnable unless defective. 

You must notify us within 15 days of receipt.

Returns Address:

Wizards Of Locks
76 The Bremt
Dartford
Kent
DA11YW
United Kingdom

Order cancellations

If you request a cancellation and internally it is too late, please refuse the shipment and we will credit your card or PayPal account when the items is returned to us.